Privacy Policy

THEVOS ECO Laboratory Co., Ltd. (株式会社THEVOS ECO研究所, the "Company") handles users' personal information on the website it operates (thevos.jp) and the services it provides (the "Services") in accordance with Japan's Act on the Protection of Personal Information and other applicable laws, as follows.

1. Personal Information Collected

We collect your name, email address, telephone number, address, payment-related information (credit card details are managed by PAY.JP, Inc.; the Company does not retain card numbers), and information generated through your use of the Services.

2. Purpose of Use

We use personal information to provide and operate the Services, verify identity, bill and process payments, respond to inquiries and support, send important notices, and improve the Services.

3. Provision to Third Parties

Except as required by law, the Company does not provide personal information to third parties without prior consent. We may provide necessary information to PAY.JP, Inc. for payment processing.

4. Outsourcing

Where we outsource the handling of personal information to the extent necessary to achieve the purposes of use, we exercise necessary and appropriate supervision over the contractor.

5. Security Measures

The Company takes necessary and appropriate security measures to prevent unauthorized access to, and loss, alteration or leakage of, personal information.

6. Retention Period

We retain personal information for the period necessary to achieve the purposes of use, or for the period required by applicable law (transaction records are retained as required by law), and dispose of it appropriately thereafter.

7. Disclosure, Correction and Suspension of Use

Upon the individual's request, we respond to disclosure, correction, addition, deletion and suspension of use of retained personal data in accordance with the law.

8. Use of Cookies

This Site may use cookies and similar technologies to improve services and analyze usage.

9. Contact

THEVOS ECO Laboratory Co., Ltd.
Cosmo Hakata Commond 501, 10-5 Komonto-machi, Hakata-ku, Fukuoka 812-0029, Japan
TEL: 092-282-4518　Email: [email protected]

Effective: July 12, 2026